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About payoneer verification account

Umairali2303
Umairali2303 Member Posts: 1 ✭
in Ask The Community
My first payment that I'm about to recieve is still on pending 8 days now, I've recieve an email asking me to give more details and I did that, send an ID picture and about business something. I wanna know if my account is already approved and verified at the same time. Here's my Customers ID: 37740763 and the Transaction ID that I'm supposed to recieve 193761357.if my account is not verify please let me know when will verify my account please.
I will be thankful to Payoneer team.

Answers

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. The payment is pending because we need to provide your residential address [with house number, street name, a neighborhood name or landmark city, country and zip code] using this format:

    Address (40 character limit) Line 1:
    Address (40 character limit) Line 2:
    City /State:
    Country:
    Postal Code:

    Please send us here: https://payoneer.custhelp.com/app/ask/l_id/1 an email with this information. Once you submit the information, contact our Customer Support department and send the reference number so they can follow up.

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