My money is on hold by Payoneer deliberately

Comments
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FIrst of all you ask personal client information and secondly I submitted the details and still you haven't cleared the payment. I call around 10:30 AM but your IVR says to call in the business hours from 9 AM to 12 AM .. but I am already calling at 10:30 AM which falls under the business hours. Pathetic service by you. No matter why you can never compete with PayPal0
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Hi there.
First, we want to make clear that we do not gain anything from you not receiving your funds, nor do we collect any types of interest on your hard-earned funds.
Due to regulations, all payments are subject to review. Our clients may be required to submit any requested information for the verification of the payment. We have to make sure our platform is safe for everyone to use. When payments go into the review, we strongly advise clients to give our customer care center a call in order to avoid any delay processing your payments.
We are truly willing to help our customers succeed and it is not our intention to disrupt your business, however, we have an obligation to operate in accordance with our AML and regulatory requirements.
We are sorry for the inconvenience it may have caused. If there are any other issues that need to be addressed, please do not hesitate to contact us via our social media channels, email, chat, or phone assistance.
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