Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

[Please help] I can't select USD in Payment details in Request a Payment

Toufiqul862 Member Posts: 2
I want to make a Request a Payment. But there is no option of USD in payment details. There is only the option to select EUR, GBP. The client wants to pay me on USD. My master card is also in USD. What should I do now?


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. We sent your case to our payment department in order to review why is this happening on your account. Please wait for their update via email. In the meantime, we apologize for any inconvenience.

  • Toufiqul862
    Toufiqul862 Member Posts: 2
    edited June 2020
    Still face this problem. When will the solution be?
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Toufiqul862 Once there is an update you will be notified via email.

    Thank you.

This discussion has been closed.