Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

payment declined after payment being processed step

MuhammadTouseef
MuhammadTouseef Member Posts: 4 ✭
in Popular Questions and Tips
i used to send a payment request to get paid from my clients after 7 8 successful transaction Payoneer declined my next payment which is also made by payment request.
please give me a guideline for it how to recover it? and how to get avoid this issue in the future?
thanks

Comments

  • MuhammadTouseef
    MuhammadTouseef Member Posts: 4 ✭
    ID: 195054738
    Request ID
    4433491
  • MuhammadTouseef
    MuhammadTouseef Member Posts: 4 ✭
    please reply me
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @MuhammadTouseef Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account and cancelled payments. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

    If you are still not able to reach out to our support center, we do offer assistance via our social media channels Facebook and Twitter.

    Thank you.

This discussion has been closed.

Categories