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Pending Transaction

Tamer2221984
Tamer2221984 Member Posts: 6 ✭
in Ask The Community
Hi All,

i have a pending transaction from 05/18/2020, could you please check this issue?

Customer ID 17456173

Comments

  • Tamer2221984
    Tamer2221984 Member Posts: 6 ✭
    edited May 2020
    @LauraPayoneer could you check this issue, please?
  • tahirsaleem
    tahirsaleem Member Posts: 3 ✭
    I have facing same issue from 6th may, please rectify these problems
  • Tamer2221984
    Tamer2221984 Member Posts: 6 ✭
    Are you serious guys!!!!
    After 4 business days pending my first transaction with you now you need more documents to proceed the transaction?!!!!

    Actually I don’t have any available document only the transaction invoice from the payer so please if you gonna decline this transaction do it as soon as possible and don’t let me wait for another 4 days.

    You are way below my expectations
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Tamer2221984 Hello,

    Please be advised that any payments coming into our systems is subject to a review. In this case, our department is asking for more documents to verify this payment. If you are unable to provide the requested information, please respond to the email that was sent out form our payments team, stating you aren't able to provide this information. They will handle everything accordingly.

    Thank you.

This discussion has been closed.

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