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You must activate your card in order to perform this operation.

Nadir_Bakhsh Member Posts: 1
i am a freelancer i want to discus this "You must activate your card in order to perform this operation."
error it's come when i go to withdraw i request for card i did't receive any card from since last 3 months

i request payoneer how to resove this issue but payoneer did't give me proper solution

now i want to withdraw my amount without card

any one can help me how to solve this card issue.


  • yasantha
    yasantha Member Posts: 1
    I have this same problem...Is it solved??
  • huzaifa_tahir
    huzaifa_tahir Member Posts: 2
    I want to transfer money to my local bank account. But when I select the withdraw from, it gives me the following error
    "You must activate your card in order to perform this operation"

    I applied two times for the card but didn't receive it and I also contact the national shipping company but they didn't receive it. it means it did not reach my country. Also due to COVID, there will be 3 months delay in cargo in my country and I need money very urgently as I need things to eat and pay my rent and bills.

    I need this money urgently. please make a solution for me or remove the restriction of card validation for this payment at least.

    @LauraPayoneer Please look into this. I am really really thankful to you
    Ref: 200625-007501

    Customer ID: 36458645
  • huzaifa_tahir
    huzaifa_tahir Member Posts: 2
    same problem. is it solved ?
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @huzaifa_tahir Hello,

    Please be advised that when you registered for this account, you selected the card payout method. Therefore you will need to receive your card in order to gain access to our other services like withdrawing to bank. The only options you have at the moment are to order the card via DHL express (cost of 40 USD) to make sure your card arrives within 7 to 10 business days. Or you can switch your payment method, however you will need to communicate directly through our support center via the link below for both options:

    Thank you.

This discussion has been closed.