What's is going on, on my account since my euro balance is blocked I haven't heard from you people f

ChirevChirev Member Posts: 6
What's is going on, on my account since my euro balance is blocked I haven't heard from you people for how many weeks now, and all the information required I have provided it all why the verification taking too long

Answers

  • ChirevChirev Member Posts: 6
    What's is going on, on my account since my euro balance is blocked I haven't heard from you people for how many weeks now, and all the information required I have provided it all why the verification taking too long
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Chirev Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

    If you are still not able to reach out to our support center, we do offer assistance via our social media channels Facebook and Twitter.

    Thank you.

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