Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

My bank account says "Action Required"

MRahmedmohamed Member Posts: 2
Hi, I made my Payoneer account. But it says "Action Required" on my bank account.
I was sent to Payoneer an attachments for approval my bank account from 10 days and i haven't get any reply from Payoneer with approval message or decline !
Please solve my problem and review my bank account because it takes a long time till now !


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi @MRahmedmohamed. It seems that this account is closed. You will need to contact the Customer Support directly in order to get more information about the status of this account, as we do not have all the tools to assist with such cases here :

  • MRahmedmohamed
    MRahmedmohamed Member Posts: 2
    I closed my account and my payoneer prepaid card for create a new account with new information and with new bank account
This discussion has been closed.