Payoneer payment method under review

Sultan1234
Sultan1234 Member Posts: 8
Hello Payoneer Support,

I am facing this problem for almost a month now that every time I hover on Fiverr revenue card or Bank Transfer and login to Payoneer it says "Payment method under review". Usually, it takes 3 days to review account but it is longer than that and neither have I received an email regarding additional requirements from Payoneer nor I am able to transfer money to Payoneer.

Every time I contact Payoneer Support I receive computer-generated emails that don't resolve my stated issue. My experience is becoming really exhausting as I am facing this issue despite submitting complete requirements. I request you to please look into the matter and help fix this problem. Your prompt response and timely assistance shall be appreciated.

Thank you!

Comments

  • Sultan1234
    Sultan1234 Member Posts: 8
    Hello Payoneer Support,

    I am facing this problem for almost a month now that every time I hover on Fiverr revenue card or Bank Transfer and login to Payoneer it says "Payment method under review". Usually, it takes 3 days to review account but it is longer than that and neither have I received an email regarding additional requirements from Payoneer nor I am able to transfer money to Payoneer.

    Every time I contact Payoneer Support I receive computer-generated emails that don't resolve my stated issue. My experience is becoming really exhausting as I am facing this issue despite submitting complete requirements. I request you to please look into the matter and help fix this problem. Your prompt response and timely assistance shall be appreciated.

    Thank you!
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Sultan1234 Hello,

    Please be advised that the funding source from Fiverr was released from this account by their request. You will need to reach out to them for clarification on what occurred.

    Thank you.

This discussion has been closed.