Payoneer declined and cancelled funds transfer
innessak Member Posts: 1 ✭
Hello. On May 20th, after using "request payment" method, funds were under review for 6 days, then after contacting live support and being told funds will be transferred asap, i have received an email which said: "Unfortunately, based on the information provided, your business does not currently meet the eligibility criteria required to use Payoneer to send payment requests or receive payments initiated by clients." even though we already received a transfer from the same person (in Canada). Any explanation please? I used the same information about the company where i work and what i do. Thank you.
Please be advised that there is nothing more than can be done as our department already declined the payment as your business does not meet our requirements for the payment request service. We do apologize.
This discussion has been closed.
- 21.8K All Categories
- 2.6K Getting Started
- 22 Read Before Posting
- 2.5K Meet and Greet
- 16.2K Official Support Community
- 14 News and Announcements
- 2K Popular Questions and Tips
- 14K Ask The Community
- Our Products
- 129 Payoneer Mobile App
- 1K Industry Discussions
- 738 Freelancers
- 117 Affiliates
- 145 eCommerce and Online Selling
- 2.4K Local Communities
- 891 Payoneer in Bangladesh
- 371 Payoneer in India
- 1.1K Payoneer in Pakistan
- 12 Payoneer Mobilizers- Events and Meetups