Name Mismatch Issue
sanjay2020
Member Posts: 1 ✭
Hello Payoneer Community!
I Am Sanjay and I Don't Have Any Legal Last Name. Unknowingly I Made Payoneer Account With My Surname Which Is Not In Legal Records. I Applied For Payoneer Account On 02-May-2020. Then I Also provided Them With "Name Mismatch Explanation" along with Bank Documents.
Since Then I Have Been Asked Twice For Same Documents and Explanation and Account Is Still Unapproved. My Email, Chats and Calls remain Unanswered.
Customer ID: 37573994
Recent Ref: No: 200525-007425
Can Anyone Please Help?
I Am Sanjay and I Don't Have Any Legal Last Name. Unknowingly I Made Payoneer Account With My Surname Which Is Not In Legal Records. I Applied For Payoneer Account On 02-May-2020. Then I Also provided Them With "Name Mismatch Explanation" along with Bank Documents.
Since Then I Have Been Asked Twice For Same Documents and Explanation and Account Is Still Unapproved. My Email, Chats and Calls remain Unanswered.
Customer ID: 37573994
Recent Ref: No: 200525-007425
Can Anyone Please Help?
0
This discussion has been closed.
Answers
@sanjay2020 Hello,
We see that you submitted requested documents. We ask you to kindly wait for an update from our department via email.
Thank you and have a nice day.