Documents Approval Inquiry

madeinesca
madeinesca Member Posts: 1 ✭
in Ask The Community
Payoneer asked me to send a document to solve a problem that I have with my account. I sent it on May 11th and its still on "submitted", not "approved." What can I do? The live chat option doesn't show up anymore, I've trying to solve my problem for more than a month already. I've been patient enough, please tell me what else should I do.

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  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @madeinesca Hello,

    Our department has sent you an email in regards to your request on the account. Please take a look at the email that was sent out.

    Thank you.

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