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Withdraw issue

shiza
shiza Member Posts: 4
When I try to withdraw from Fiverr I'm getting this message,

"It looks like you've already submitted your Payoneer application.
Please contact our Customer Support department for more details."

What should I do? In the Verification center, there is no required information is requested.
I had sent emails and didn't get any response yet. Please help me out.

Thanks