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Account verifiacation stuck - Please help

shafay Member Posts: 6
edited May 2020 in Ask The Community
Hey, I submitted by National ID for account verification on Sep 2019. However, the status to that is still "Submitted" instead of "Verified". Because of this I hadn't made any transaction or deposited into the account since I suspect it will be rejected. Kindly let me know what should I do to fix this and start using Payoneer.