Why is my payment verification taking so long? It's been (10-12 days)

Riyad249233Riyad249233 Member Posts: 19 ✭✭
Hello why is my payment verification taking so long? It's been literally 10-12 days. I have submitted the required docs but still I haven't gotten any response. Can you imagine how I feel now? I was expecting maximum 2-4 days to approve the payment but it is taking way too long it feels like my payment is never going to get approved. I am getting mad right now. Can you not just release my payment. How long does it take to do so? roughly 5 minutes?

Customer ID 14198231

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,711 ✭✭✭✭✭✭✭

    @Riyad249233 Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

    If you are still not able to reach out to our support center, we do offer assistance via our social media channels Facebook and Twitter.

    Thank you.

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