Balance Blocked

cmrohidcmrohid Member Posts: 2
Hello!

Today I have logged into payoneer home page and it is showing my balance is blocked, also a payment from fiverr is listed as pending.

Recently I was asked to submit my Smart ID card, where I have provided my national ID card.

I am unable to get the smart ID card now because of the lockdown due to corona and getting a passport will take at least a month.

Any solution regarding the blocked balance and the pending payment from fiverr? Also any other way to confirm my identity?

Thanks in advance.

Comments

  • cmrohidcmrohid Member Posts: 2
    Hello!

    Today I have logged into payoneer home page and it is showing my balance is blocked, also a payment from fiverr is listed as pending.

    Recently I was asked to submit my Smart ID card, where I have provided my national ID card.

    I am unable to get the smart ID card now because of the lockdown due to corona and getting a passport will take at least a month.

    Any solution regarding the blocked balance and the pending payment from fiverr? Also any other way to confirm my identity?

    Thanks in advance.
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,711 ✭✭✭✭✭✭✭

    @cmrohid Hello,

    Please be advised that there is an ongoing review of your account by our department. As soon as there is an update you will be notified via email.

    Thank you.

This discussion has been closed.