Can't connect my appen account to my payoneer

jdmh96jdmh96 Member Posts: 1
Hello! Recently I got accepted in Appen, but they request to connect to my payoneer, but everytime I tried to conected I got this message "Unable to associate this funding source with your existing account.". I emailed appen asking for help but their solution was created a new account, I tried, but Payoneer doesn't let me create a new one, also I don't want a new one, just want to link my Appen's to my payoneer.

Is it any solution I can do? I reached Payoneer support but no respond.

Comments

  • msaber877msaber877 Member Posts: 1
    I have the same issue, can't be solved yet
  • msaber877msaber877 Member Posts: 1
    edited June 24
    Hello! Recently I got accepted in Appen, but they request to connect to my Payoneer, but every time I tried to connected I got this message "Oops! It looks like you’ve already submitted your Payoneer application.". I emailed appen asking for help but their solution was created a new account, I tried, but Payoneer doesn't let me create a new one, also I don't want a new one, just want to link my Appen's to my Payoneer.

    this reply email from Support Appen

    "You submitted your Payoneer application, however, Payoneer has marked it inactive due to missing or additional information needed from you.

    Since you already submitted the application you can't submit a new one through the registration on your Appen Connect profile.

    You must contact Payoneer directly to determine what additional information they need from you to get your account active.

    Payoneer ID BU6F851XI2YVM123
    Last Payoneer Status INACTIVE
    Last Updated Date 2020-06-18 17:58:45.0"

    Please Help

    Thanks
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,962 ✭✭✭✭✭✭✭

    @msaber877 Hello,

    Your account that is connected to Appen already is still under review on our end. You have submitted requested information on the 24th of June. Kindly wait anywhere from 3 to 5 business days for our department to review the information that was sent.

    Thank you.

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