My payment from a funding source is pending

gabriel236gabriel236 Member Posts: 2
My payment from a funding source is pending, I don't know why?

Answers

  • gabriel236gabriel236 Member Posts: 2
    edited June 2
    It's say under review
    Transaction ID
    197792640
    Customer ID37412511
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,711 ✭✭✭✭✭✭✭

    @gabriel236 Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account and any pending payments. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

    If you are still not able to reach out to our support center, we do offer assistance via our social media channels Facebook and Twitter.

    Thank you.

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