Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Payment sent not confirmed, I.D verification rejected. I need refund.

astcreatives Member Posts: 1

I made payment to someone since 23rd MAY, you asked that I verified my I.D which I did, but you reject it and that was my passport ID i sent , so i dont have any other ID. I have since paid the person via another way, so you promise to refund my money in 7 days, it more than 2 weeks now. I have not seen any money in amount. Please act fast on this. Thank you.


Transaction Id

42.00 USD

Oluwatosin Olatunji
Customer ID: 37981209


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi, @astcreatives. We can't see on your account the request for cancelling this payment. Please contact us via inbox, so we can further assist you with it.