Payment sent not confirmed, I.D verification rejected. I need refund.

astcreatives
Member Posts: 1 ✭
Greetings,
I made payment to someone since 23rd MAY, you asked that I verified my I.D which I did, but you reject it and that was my passport ID i sent , so i dont have any other ID. I have since paid the person via another way, so you promise to refund my money in 7 days, it more than 2 weeks now. I have not seen any money in amount. Please act fast on this. Thank you.
Data:
Transaction Id
196013985
Amount
42.00 USD
Oluwatosin Olatunji
Customer ID: 37981209
I made payment to someone since 23rd MAY, you asked that I verified my I.D which I did, but you reject it and that was my passport ID i sent , so i dont have any other ID. I have since paid the person via another way, so you promise to refund my money in 7 days, it more than 2 weeks now. I have not seen any money in amount. Please act fast on this. Thank you.
Data:
Transaction Id
196013985
Amount
42.00 USD
Oluwatosin Olatunji
Customer ID: 37981209
0
Comments
-
Hi, @astcreatives. We can't see on your account the request for cancelling this payment. Please contact us via inbox, so we can further assist you with it.
0

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