My Bank account is still Under Review

pratikjethva90

Hello there
My name is Pratik Jethva and my Customer ID is 16038829

I'm Fiverr Seller, I need to make the transaction. so I do sign up on Payoneer, but it says you are already a member so I do Sign in with my mail but I think I had created about 1-2 years ago and forgot about it, now I see that in bank account section my bank account is still under review and I cant remove or add any other bank account, I tried to Message Payoneer but I didn't get any response.
so can you please tell me what should I do now?
My money is stuck in Fiverr I have to make the transections ASAP

please Help

Thanks

LauraPayoneer

Hi @pratikjethva90. We need more information to approve your account, please send us here: https://payoneer.custhelp.com/app/ask/l_id/1 your complete home address [with house number, street name, a neighborhood name or landmark city, country and zip code] using this format:

Address (40 character limit) Line 1:
Address (40 character limit) Line 2:
City /State:
Country:
Postal Code:

Once you submit the information, send the reference number via private message to follow up.

WaqasAhmad5355

My bank account is still under review. Account status is showing action required. While nothing in verification center and in email account.
My customer ID is 37389844