I can not add a bank account.

Hello! When adding a bank account, an error appears that one or more details have been entered incorrectly. Presumably wrong date of birth. I wrote to the support service, sent a copy of my passport, but the issue was not resolved. Until now, I used the card to withdraw funds, since May 27, 2020 the card is blocked. Can I check the date of birth in the account settings, or only using the support service? Tell me, please, how to solve my problem?

Comments

  • ahmetnafigorgunahmetnafigorgun Member Posts: 2
    I have the same problem. I have been waiting for 1 month. They still couldn't help me.
  • msarifmsarif Member Posts: 4
    same problem. They couldn't help me to solve this problem.
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