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Payoneer NOT responding to email and i didn't receive my master card yet !

Spyfish Member Posts: 1
I was waiting for so long for my card and i didn't get it yet. My brother also ordered a card and he didn't receive anything and it's been a while now. I even ordered another card but nothing.My adress is correct, i waited the expected duration and even more.
Add to that i contacted Payoneer support BUT no one is there to answer my question .. 3 business days have passed and nothing from PAYONEER !
[Help, it's urgent]