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Payoneer card Didn't received and Payoneer is charging annual fee again.

AbdulMohiz
AbdulMohiz Member Posts: 2 ✭
in Ask The Community
Hi Payoneer! It has been more than a month since I ordered my card and I didn't receive any card from Payoneer yet. I ordered my card on the 26th of April and the estimated arrival was 1st of June, Now I am getting a notification from Payoneer that if I didn't make any transaction this month they would charge annual fee again but they charged that fee a month ago. What am I to do with it, Help me with your services otherwise I won't be using your services any longer. Thank you.

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @AbdulMohiz Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

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