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why my account got blocked?

omaroch
omaroch Member Posts: 5 ✭
in Ask The Community
I have just created a Payoneer account and today i received the prepaid card to activate it, when i try logging in it says that my account is blocked, I didn't receive any email about any suspend or something like that and my account is just blocked for no reason? help please?

Answers

  • omaroch
    omaroch Member Posts: 5 ✭
    I have just created a Payoneer account and today i received the prepaid card to activate it, when i try logging in it says that my account is blocked, I didn't receive any email about any suspend or something like that and my account is just blocked for no reason? help please?
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @omaroch At Payoneer, we regularly review customer activity in order to keep our payment platform safe for everyone. In a recent review of your account, we noticed that some of your activity has gone against our Terms and Conditions.
    As a regulated financial services business, we are required to stop offering our services in these circumstances, therefore you cannot use our services anymore.
    We advise that you do not send any additional payments to your account, as they will be declined.

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