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Why my account balance is showing $0.00?

DewanPrince
DewanPrince Member Posts: 2 ✭
in Popular Questions and Tips
I have received payments from Fiverr to my Payoneer account and got the email notification from Payoneer too. I need to withdraw the amount through my bank account. But my Payoneer balance is showing $0.00! Please help me sorting out the problem. In addition, I had 4 funding sources to my Payoneer but now can't see any of them.

Answers

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @DewanPrince Hello,

    Your payment is pending verification from our department. Please submit any requested information asked of you via My Account ---> settings ---> verification center. Once you do, kindly wait for our department to review the documents you submitted. Once their review is done, you will be notified via email.

    Thank you.

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