Unlinking payoneer account from upwork[URGENTLY SEEKING HELP]

hamzajamshed
Member Posts: 2 ✭
in Freelancers
Hello Everyone! I would like to address a few issues that I am having for almost 4 months and I have received no help from the Payoneer customer care. In fact, I have been disabled to even call on the helpline and even I can't request a live chat. Well coming towards the main issue. I made a Payoneer account with a different name than that of my bank account. I couldn't successfully add a bank account to my Payoneer account but I successfully linked my Payoneer with my Upwork account. I have created a new Payoneer account and successfully added a bank account as well but now I am unable to unlink previous Payoneer account from Upwork. I haven't received a single penny from the past 3 months just because of this issue. I am really looking forward to your help. Thanks
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Fgs please reply Payoneer.0
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@hamzajamshed Hello,
Please be advised that in order to have to the funding source unlinked from the original Payoneer account, you will first need to submit a request directly to Upworks support center. Once they reply back you will kindly have to submit an email request to our support center via the link below:
https://payoneer.custhelp.com/app/Contact_usYou will need to provide computer screenshots of communication with Upwork as well as the payee ID.
Thank you and have a nice day.
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