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Unfortunately, the payment could not be made

Fitsum Member Posts: 4
"Your customer recently tried to pay you via EmitKnowledge.

Unfortunately, the payment could not be made for the following reason:
Additional information about yourself and your business not yet provided to Payoneer

Here are additional details for your reference:"

this is partial massage you send me.
and there is a link to provide information, but there is no explanation and instructions on the link. I don't know what I can do. please help


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Fitsum Hello,

    Please log into your account ---> settings ---> verification center ---> account verification. There you will need to submit requested information for your line of business so future payments can be processed.

    Thank you.

This discussion has been closed.