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(2)$1500 held since 26 May(14 days) , i tried chat support and email with no solution

omza
Member Posts: 5 ✭
Dear GianmarcoPayoneer
Check link below for previous discussion
https://community.payoneer.com/en/discussion/comment/181146#Comment_181146
You told me to provide " screenshot that shows the payment information. This screenshot should be from the computer and showcasing the URL as well"
I did provide what you asked for TWICE and this will be the third time, i will leave a link below for the same image for you to check
https://i.ibb.co/0MdXMy9/paypal-proof.png
What else i can provide? this matches the requirement %100
1- from a computer
2- URL is showing
3- transaction information is showing
Thank you
Check link below for previous discussion
https://community.payoneer.com/en/discussion/comment/181146#Comment_181146
You told me to provide " screenshot that shows the payment information. This screenshot should be from the computer and showcasing the URL as well"
I did provide what you asked for TWICE and this will be the third time, i will leave a link below for the same image for you to check
https://i.ibb.co/0MdXMy9/paypal-proof.png
What else i can provide? this matches the requirement %100
1- from a computer
2- URL is showing
3- transaction information is showing
Thank you
0
Comments
-
The verification center page is also opened in the image0
-
@omza Hello,
Please be advised that we are not a live channel for customer support. If this is an emergency you will need to reach out to our department via phones or live chat.
In the meantime, our department is asking you to submit a screenshot that shows your affiliation to the website you submitted where this payment is coming from, which is Ebay.
Please contact our support center directly for further clarification:
https://payoneer.custhelp.com/app/Contact_usThank you
0
This discussion has been closed.

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