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(2)$1500 held since 26 May(14 days) , i tried chat support and email with no solution

omza
omza Member Posts: 5 ✭
in Ask The Community
Dear GianmarcoPayoneer

Check link below for previous discussion
https://community.payoneer.com/en/discussion/comment/181146#Comment_181146

You told me to provide " screenshot that shows the payment information. This screenshot should be from the computer and showcasing the URL as well"

I did provide what you asked for TWICE and this will be the third time, i will leave a link below for the same image for you to check

https://i.ibb.co/0MdXMy9/paypal-proof.png

What else i can provide? this matches the requirement %100

1- from a computer
2- URL is showing
3- transaction information is showing

Thank you

Comments

  • omza
    omza Member Posts: 5 ✭
    The verification center page is also opened in the image
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @omza Hello,

    Please be advised that we are not a live channel for customer support. If this is an emergency you will need to reach out to our department via phones or live chat.

    In the meantime, our department is asking you to submit a screenshot that shows your affiliation to the website you submitted where this payment is coming from, which is Ebay.

    Please contact our support center directly for further clarification:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you

This discussion has been closed.

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