No reactivation option

mohjohnmohjohn Member Posts: 1
I haven't used my card for 4 years, now after I logged into my account I see that the card is expired and the balance blocked widget and I want to use the card for work, is the card blocked permanently?
Can I apply for a new card?

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,756 ✭✭✭✭✭✭✭

    @mohjohn Hello,

    You will need to reach out to our support center to see if you are eligible for a replacement card. Please use the link below:

    https://payoneer.custhelp.com/app/Contact_us
    Please note that if you submit a request via email, response time can be anywhere from 3 to 5 business days. For immediate response, it is best to contact a live agent via phones or chats.

    Thank you.

This discussion has been closed.