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Heorhii_zak Member Posts: 1
Attempt to embezzlement and use client funds of 7500 EUR for its purposes by Payoneer.

For two weeks, I ask Payoneer to refund my money to my account so that I can pay for rent and pay off the tax service to avoid penalties for late payment.

I tried many times to find out the reason for blocking my account, but ignoring the law, Payoneer refuses to show the reason for blocking.

The account was blocked entirely unreasonably because I did not do any illegal actions.

Also, I can't reach Payoneer by phone because my number and email are blocked by Payoneer.

To reach Payoneer, I need to use a hidden number and mention another client id.

Is it possible to solve this problem without making a statement to the police or filing a lawsuit against Payoneer?


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Heorhii_zak Hello,

    Unfortunately, this has to be handled directly through our support center.

    From what we see regarding your case, there was note sent to our department to see what can be done about the remaining funds.

    Once there is an update of this status, you will be informed via email.

    Thank you.

This discussion has been closed.