Wirecard issues and Payoneer
Comments
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Good news! https://www.youtube.com/watch?v=FzOU080S0ZE0
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@Trinity Why are you so titled, its almost like you're working there, I did read and you're off point.
How is it helpful for people without bank accounts atm, the way it was is: my funds get loaded on card and I can withdraw them from an ATM.
Now that is not possible in future payments, so they didn't do anything to resolve the situation so far.
And your desperate attempts to sound superior or intellectual by being a smartass are childish so cut the shit.1 -
@Trinity said:
@abdelrahmanm said:
Curve migrated to new card issuers while maintaining the old cards. Why can't Payoneer do the same. I've only used my card for 7 months, having to order a new one already is not ideal.
@Leonid_Payoneer
Is there a way to make this move optional for clients, so that old cards may still receive funds?Curve has been in the process of making the switch to a different provider whilst keeping the same cards for many months now. In fact, their cards were due to switch to the new provider on the 28th anyway. They just expedited the process when these events happened but they were already well into the process beforehand.
The migration process can take as it may, if the service is uninterrupted.
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Most of you don't even read the Payoneer's announcement... They clearly said NEW FUNDS WON'T BE LOADED TO THE CARDS. Please read... The current fund on YOUR CARD will be unfrozen but NEW FUNDS won't be loaded. They said it very clear.
The question is WHEN we will have new card issuer since the old cards can't be loaded with money anymore. Not sure if it will be WEEKS or MONTHS. Hopefully Payoneer can update us on that.
Other than that read their statement. So many repetitive questions here that were already answered by Payoneer.3 -
@Horma1987 said:
What about upcoming payments, will we benefit from them through ATMs or purchases?The answer is clearly written a few posts above direct from Payoneer.
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@MohMort said:
@Trinity Why are you so titled, its almost like you're working there, I did read and you're off point.
How is it helpful for people without bank accounts atm, the way it was is: my funds get loaded on card and I can withdraw them from an ATM.
Now that is not possible in future payments, so they didn't do anything to resolve the situation so far.
And your desperate attempts to sound superior or intellectual by being a smartass are childish so cut the shit.Calm yourself, I'm sure everyone is collectively shaking their heads at your posts over the past few days. You have either touted your own conspiracy theories or angry rants.
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@Horma1987 said:
What about upcoming payments, will we benefit from them through ATMs or purchases?With new cards yes. It's will be soon. Let Payoneer find new partner for cards.
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Nah, you're so defensive and tilted to the point you started calling people idiots and stupid, you need to calm, am sure everyone is collectively suspicious of your long defensive staff scripts as well.
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So for those interested to know if the lift is working: I just used Paypal linked to my Payoneer card to pay for my Spotify subscription and it worked well.0
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@bubaduba said:
Most of you don't even read the Payoneer's announcement... They clearly said NEW FUNDS WON'T BE LOADED TO THE CARDS. Please read... The current fund on YOUR CARD will be unfrozen but NEW FUNDS won't be loaded. They said it very clear.The question is WHEN we will have new card issuer since the old cards can't be loaded with money anymore. Not sure if it will be WEEKS or MONTHS. Hopefully, Payoneer can update us on that.
Other than that read their statement. So many repetitive questions here that were already answered by Payoneer.
That's a good question to ask. Definitely many people use Payoneer as their sole card provider so I'm sure this is the most important question for them right now.
What I will say is it won't just be as easy simply to switch to a new card provider etc. None of these card provider solutions is an off the shelf product. They need to do a lot of work negotiating the terms, fees, conditions, liquidity, payments processes, capping, and security plus migrating up to 4 million customers data.
In a best-case scenario, one of the providers bidding would be happy to take over the Wirecard terms, fees, and conditions etc but that might not be the easiest choice.
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@MohMort said:
Nah, you're so defensive and tilted to the point you started calling people idiots and stupid, you need to calm, am sure everyone is collectively suspicious of your long defensive staff scripts as well.Wait now you're accusing me of working for Payoneer. I think you should loosen the straps on your tin foil hat.
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ATM withdrawal worked only for one transaction. I couldn't withdraw the rest as of today.
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Update: I just tried my card at the ATM. No problems withdrawing. ATM was Santander and withdrawal was made in the UK if that helps anyone. Will try and make a payment online later as well. Also to note Payoneer is waiving the ATM withdrawal fees so that it could be good news to take advantage of while it lasts.
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Lets move this along and try to help those worse affected. I'm thinking of those who only have the Payoneer card and no other bank account that they can transfer funds to. For example, someone who currently has no funds on the card but is expecting payments this week.
Those funds will be accessible but not from the card are there any services they can transfer from the virtual or excess accounts to? I'm thinking of cash collection services or the likes? I have no experience with it but would Western Union or Remitly work this way?
If you do know of any services that would help these folk could write the service name plus the fees, transfer time and process involved.
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@Trinity said:
Lets move this along and try to help those worse affected. I'm thinking of those who only have the Payoneer card and no other bank account that they can transfer funds to. For example, someone who currently has no funds on the card but is expecting payments this week.Those funds will be accessible but not from the card are there any services they can transfer from the virtual or excess accounts to? I'm thinking of cash collection services or the likes? I have no experience with it but would Western Union or Remitly work this way?
If you do know of any services that would help these folk could write the service name plus the fees, transfer time and process involved.
Yes Payoneer (Trinity), that's what I've been asking about the whole time, what should those who only have the Payoneer card and no other bank account that they can transfer funds to do?
You're the only service whose current 'cards' are not accepting new funds after the FCA lifted the freeze.-2 -
We all are waiting for new card issuer. The question is how long it will take. WEEKS or MONTHS?1
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@bubaduba said:
We all are waiting for new card issuer. The question is how long it will take. WEEKS or MONTHS?It will take exactly as long as it needs to take to be done correctly. I'd rather they take their time to ensure the service is robust than rush into a bad deal or flawed service.
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I don't understand what's wrong with the existing card issuer (the FCA confirmed everything is OK) and why it can't be used until a new one is found.0
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@Trinity please do most of us a favor and stop spamming or trolling this forum, half of the posts on this page are yours saying nothing.-1
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@Trinity said:
@bubaduba said:
We all are waiting for new card issuer. The question is how long it will take. WEEKS or MONTHS?It will take exactly as long as it needs to take to be done correctly. I'd rather they take their time to ensure the service is robust than rush into a bad deal or flawed service.
Agreed that it should take as much time as it needs to avoid causing future mistakes, that is why it mustn't be rushed for the purpose of replacing the old disabled card. The old cards need to work as usual until Payoneer has made all the required preparations to migrate without causing service interruptions for those with no bank withdrawal option available.
I'd prefer a statement along the lines of "everything is back to normal, we'll be replacing wirecard in the near future, there won't be any service interruptions to how your old card works." What's now known as "the curve way".
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I'm getting frustrated with this crap, NOW I CAN'T USE VIRTUAL BALANCE to pay online, with card, fuck it
I NO WANT VIRTUAL BALANCE0 -
Everyone who can, set up a card on Transferwise, Skrill or any other just in case. Someone who is operational should send you a card sooner than someone who doesn't even have a partner. I would still go back to payoneer once they set everything up, but some guarantees would be nice.
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@emilmatei_ro said:
@Trinity please do most of us a favor and stop spamming or trolling this forum, half of the posts on this page are yours saying nothing.Hmmm in the last 2 pages I have:
-Given a report after going to the ATM and testing the card and reported back
-Asked if we can collectively come up with solutions for the people feeling the worst effects of this
-Explained many of the issues with why it takes so long to migrate a payments system
-Gotten Payoneer to provide clarification on whether withdrawals are possible from overspill and virtual accounts- Provided the correct information as to why Curve was able to move providers so fast
- Explained in simple terms the intricacies of the negotiations that will be ongoing behind the scene
- was the first to mention the FCA lifting restrictions and listing times for card being active and when transfers will be available
- Gave a detailed explanation of why Payoneer simply could not just put the money back onto the accounts during FCA ringfencing
- Provided detailed clarification for those that didn't know how the system worked with the card funds and overspill accounts
- Was the first to provide information that the funds were being held in a Barclays account while the audit was ongoing.
- Answered many peoples questions privately via DM because they don't want to get involved with the childish whiners on this forum like little Moh.
Spamming as you say.
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@b345 said:
I don't understand what's wrong with the existing card issuer (the FCA confirmed everything is OK) and why it can't be used until a new one is found.Hi B345,
The FCA didn't "confirm everything is ok" they allowed them to continue operating but I believe, according to the accounts I have read, they are allowing Wirecard to operate with certain restrictions applied. I don't know what those restrictions are though or how they effect us.
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@badbadger said:
@payoneer
Virtual balance will be able to get transferred to other accounts as bank transfer, right?I know this was directed to Payoneer but yes it should be ok. Leonard mentioned that those funds and excess funds are available to transfer and only those on the cards are locked.
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@Trinity said:
I know this was directed to Payoneer but yes it should be ok. Leonard mentioned that those funds and excess funds are available to transfer and only those on the cards are locked.well thank you ptrinitiy
So, everyone who gets funds on balance (and not on card) should be able to transfer those funds to a new account where they set up their new card-1 -
@badbadger said:
@Trinity said:
I know this was directed to Payoneer but yes it should be ok. Leonard mentioned that those funds and excess funds are available to transfer and only those on the cards are locked.well thank you ptrinitiy
So, everyone who gets funds on balance (and not on card) should be able to transfer those funds to a new account where they set up their new cardFrom how I read it, yes that should be the case. It would be awesome if you could update us when you try it about how it goes.
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CLARIFICATION
Here is a section from the FCA about the lifting of the restrictions.
"What requirements remain in place on Wirecard?
There continue to be certain requirements in place which have been imposed on Wirecard’s authorisation. These requirements include restrictions over where it can hold customer monies and restrictions over its ability to transfer its own assets.
The FCA continues to work with the firm to progress these matters."
Full statement here: https://www.fca.org.uk/news/news-stories/requirements-imposed-wirecard-authorisation
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@Trinity said:
@emilmatei_ro said:
@Trinity please do most of us a favor and stop spamming or trolling this forum, half of the posts on this page are yours saying nothing.Hmmm in the last 2 pages I have:
- Answered many peoples questions privately via DM because they don't want to get involved with the childish whiners on this forum like little Moh.
>
Yeah, I've been discussing privately with many people too, how your answers are copy pasted scripts and you couldn't try to sound more like a Payoneer employee even if you tried.
We've also been discussing how your head started to explode from copy pasting to the point you started to belittle and insult members.
"Answered many peoples questions privately via DM because they don't want to get involved with the childish whiners on this forum like little Moh" ye right.
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@badbadger said:
@Trinity said:
From how I read it, yes that should be the case. It would be awesome if you could update us when you try it about how it goes.
I would still need something more official than your post, no offense ptrinity.
No completely understandable. Here's Leonards statement from the previous page. It's about halfway down page 10.
"By saying that Bank Transfer will not be available till the 6th of July, we mean that there will be no such option for funds on your card. Any amount you have on your virtual balance can be withdrawn as of now, including new incoming payments."
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To quote from the latest email received from Payoneer: "Even though the FCA announced that the cards are safe to use, we will offer a new card issuer soon, ensuring long-term safety of your earnings." - this sounds like there is more to the story than Payoneer is willing to share.
The cards are safe to use but at the same time, Payoneer is not allowing us to receive new payments on the cards.0 -
@MohMort said:
@Trinity said:
@emilmatei_ro said:
@Trinity please do most of us a favor and stop spamming or trolling this forum, half of the posts on this page are yours saying nothing.Hmmm in the last 2 pages I have:
- Answered many peoples questions privately via DM because they don't want to get involved with the childish whiners on this forum like little Moh.
>
Yeah, I've been discussing privately with many people too, how your answers are copy pasted scripts and you couldn't try to sound more like a Payoneer employee even if you tried.
We've also been discussing how your head started to explode from copy pasting to the point you started to belittle and insult members.
"Answered many peoples questions privately via DM because they don't want to get involved with the childish whiners on this forum like little Moh" ye right.
Can you show me exactly what I have copied and pasted other than when referring to an official source? Please go on.
I'm really interested to see this.Also, is any of that information I have given above a) been incorrect or b) helped or hindered peoples understanding of a very complicated and frustrating situation?
I don't work for Payoneer. I have been a customer for years and I am also well versed in the legal side of electronic payments and the system in general. If someone is rude or spouting conspiracy theories and hypotheticals thus potentially panicking innocent people who come here for information I am going to rebuttal them accordingly.
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@badbadger said:
@Trinity said:
...""...
Read it and would still like my question answered. You said it yourself, Payoneer has many stupid customer so it needs to grow patience for their stupid questions...
No worries, it might be faster contacting them via the chat. Not sure how active they are on this forum. Plus the added benefit of getting any other questions you may have cleared up directly. No idea what the wait times are right now though, they were obviously bad at the weekend.
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@Trinity said:
No worries, it might be faster contacting them via the chat. Not sure how active they are on this forum. Plus the added benefit of getting any other questions you may have cleared up directly. No idea what the wait times are right now though, they were obviously bad at the weekend.Thank you,
I am posting here so if anyone else has the same questions doesn't have to do the same...
But you are exceptional at stating the obvious.-2 -
@b345 said:
To quote from the latest email received from Payoneer: "Even though the FCA announced that the cards are safe to use, we will offer a new card issuer soon, ensuring long-term safety of your earnings." - this sounds like there is more to the story than Payoneer is willing to share.The cards are safe to use but at the same time, Payoneer is not allowing us to receive new payments on the cards.
The cards are safe to use but Wirecard is operating with restrictions imposed by the FCA. It is not back to normal. This includes where and how Wirecard hold money.
https://www.fca.org.uk/news/news-stories/requirements-imposed-wirecard-authorisation
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@badbadger said:
@Trinity said:
No worries, it might be faster contacting them via the chat. Not sure how active they are on this forum. Plus the added benefit of getting any other questions you may have cleared up directly. No idea what the wait times are right now though, they were obviously bad at the weekend.Thank you,
I am posting here so if anyone else has the same questions doesn't have to do the same...
But you are exceptional at stating the obvious.Very rude of you. Anyway, your question was answered clearly by Payoneer hours ago.
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Hi,
is there any difference between EUR and USD card? Now on my EUR card is stated "*** EUR available on card" but there is nothing stated on USD card (and there is a balance on it)0 -
@Trinity I would really appreciate if you can tone down number of posts. They are not very useful, most often they don't have reliable information, at most cases it is just spamming. Don't drink and drive, don't take drugs and post. I will mark your posts as spam, 17 of them only on this page.-3
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@dpx said:
@Trinity I would really appreciate if you can tone down number of posts. They are not very useful, most often they don't have reliable information, at most cases it is just spamming. Don't drink and drive, don't take drugs and post. I will mark your posts as spam, 17 of them only on this page.Just to show others what sort of posts this idiot is flagging.....
"The cards are safe to use but Wirecard is operating with restrictions imposed by the FCA. It is not back to normal. This includes where and how Wirecard hold money.
https://www.fca.org.uk/news/news-stories/requirements-imposed-wirecard-authorisation"
No completely understandable. Here's Leonards statement from the previous page. It's about halfway down page 10.
"By saying that Bank Transfer will not be available till the 6th of July, we mean that there will be no such option for funds on your card. Any amount you have on your virtual balance can be withdrawn as of now, including new incoming payments."
Here is a section from the FCA about the lifting of the restrictions.
"What requirements remain in place on Wirecard?
There continue to be certain requirements in place which have been imposed on Wirecard’s authorisation. These requirements include restrictions over where it can hold customer monies and restrictions over its ability to transfer its own assets.
The FCA continues to work with the firm to progress these matters."
Full statement here: https://www.fca.org.uk/news/news-stories/requirements-imposed-wirecard-authorisation
Let's move this along and try to help those worse affected. I'm thinking of those who only have the Payoneer card and no other bank account that they can transfer funds to. For example, someone who currently has no funds on the card but is expecting payments this week.
Those funds will be accessible but not from the card are there any services they can transfer from the virtual or excess accounts to? I'm thinking of cash collection services or the likes? I have no experience with it but would Western Union or Remitly work this way?
If you do know of any services that would help these folk could write the service name plus the fees, transfer time, and process involved.
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@Boggy said:
Hi,
is there any difference between EUR and USD card? Now on my EUR card is stated "*** EUR available on card" but there is nothing stated on USD card (and there is a balance on it)My card still shows the US funds. But I'm getting an order card link under my UK and EU balances that I don't recall seeing before. I'm in the UK.
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I got the email from Payoneer saying I could use it , therefore I went again and tried again my card on an ATM in Germany, and it did not work, I was not able to withdraw anything.0
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> @Trinity said:
> (Quote)
> My card still shows the US funds. But I'm getting an order card link under my UK and EU balances that I don't recall seeing before. I'm in the UK.
Now it's showing under USD card "Funds on card can be used at ATMs and for purchases", and under EUR still "*** EUR available on card"...1 -
@cobiluna said:
I got the email from Payoneer saying I could use it , therefore I went again and tried again my card on an ATM in Germany, and it did not work, I was not able to withdraw anything.Mastercard and Payoneer said it could take 24 hours. Hold on till tomorrow then contact them via phone or chat would probably be the best option. My card didn't work this morning but I was able to withdraw in the afternoon.
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> @Trinity said:
> (Quote)
> The cards are safe to use but Wirecard is operating with restrictions imposed by the FCA. It is not back to normal. This includes where and how Wirecard hold money.
>
> https://www.fca.org.uk/news/news-stories/requirements-imposed-wirecard-authorisation
Yes, there are still restrictions imposed by the FCA but do you honestly believe one of the restrictions is to prevent customers from receiving new payments directly on the card? That is certainly not the case. (The restrictions are to prevent Wirecard UK from transferring funds and assets over to Wirecard AG.) And if that was the case, Payoneer would have made sure to let us know about it but they are being quiet.0 -
Hello to everyone. I received today my funds from freelancer.com to my payoneer balance.
I have NO OPTION and no other local bank to withdrawal my funds to. I have ONLY my payoneer card, which I pay with in stores etc.
My Question is, does anyone know if these funds WILL BE ABLE to be spent from the new upcoming card? Or I must transfer them somehow, somewhere so they won't get lost?
I hope for an answer!0 -
> @Masevaforum said:
> Hello to everyone. I received today my funds from freelancer.com to my payoneer balance.
> I have NO OPTION and no other local bank to withdrawal my funds to. I have ONLY my payoneer card, which I pay with in stores etc.
> My Question is, does anyone know if these funds WILL BE ABLE to be spent from the new upcoming card? Or I must transfer them somehow, somewhere so they won't get lost?
> I hope for an answer!
Hello,
Yes, you will be able to use your funds on the new card. Please note, however that the availability timeframe for new card is uncertain. It can be weeks, it can be months. No one knows. And until then, you cannot use your existing card for reasons which we do not know.1 -
@b345 said:
@Trinity said:
(Quote)
The cards are safe to use but Wirecard is operating with restrictions imposed by the FCA. It is not back to normal. This includes where and how Wirecard hold money.https://www.fca.org.uk/news/news-stories/requirements-imposed-wirecard-authorisation
Yes, there are still restrictions imposed by the FCA but do you honestly believe one of the restrictions is to prevent customers from receiving new payments directly on the card? That is certainly not the case. (The restrictions are to prevent Wirecard UK from transferring funds and assets over to Wirecard AG.) And if that was the case, Payoneer would have made sure to let us know about it but they are being quiet.
Personally (and this is opinion only) I agree that the restriction would probably not be directly at Payoneer customers loading cards. That wasn't what I was saying.
However, it does state there are restrictions on how Wirecard receives and stores funds. The accounts Payoneer has with Wirecard will be no doubt far bigger than anna, fairfx etc and they might be located in a different bank that causes the FCA to restrict them receiving funds or capping them. The truth is we don't know the exact specifications of these restrictions but there are definitely restrictions.
Payoneer could also be unwilling to send new funds to Wirecard right now which is understandable given the situation they put Payoneer in. Wirecard may be unwilling to assume the risk of those huge Payoneer accounts further and deny loading. Mastercard could have stepped in with licensing concerns against Wirecard preventing top ups.
Payoneer also may have something up their sleeve (transfer of service to a new provider or new cards withing weeks and doesn't want to commit our funds to the accounts of Wirecard and face delays transferring them into their new system.)
We really don't know.
However my response you highlight above was to a user saying everything is back to normal. I point out that clearly it is not back to normal. I don't see how you can take issue with that or imply that my statement says the restrictions the FCA have implemented are directly meant to stop Payoneer customers topping up. You made that up, I simply stated there are restrictions.
Additionally, you state that the restrictions are to stop Wirecard UK transferring to Wirecard Germany. That is one of the restrictions, they clearly state there are also restrictions on how and where they hold money.
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Works, just missing $200 :))0
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@Masevaforum said:
Hello to everyone. I received today my funds from freelancer.com to my payoneer balance.
I have NO OPTION and no other local bank to withdrawal my funds to. I have ONLY my payoneer card, which I pay with in stores etc.
My Question is, does anyone know if these funds WILL BE ABLE to be spent from the new upcoming card? Or I must transfer them somehow, somewhere so they won't get lost?
I hope for an answer!Hi Maseva, Welcome to the forum.
Just now the only way to remove funds seems to be via bank transfer. I hope people can comment below and offer suggestions for transferring. I haven't used them but is remitley an option for this.
Also a question for @Leonid_Payoneer:
For people like Maseva who need to withdraw the funds to protect their livelihood. These people might have less than $50 deposited in their accounts. The last time I transferred to a friend there was a $50 minimum for transfer (although that was Payoneer to Payoneer) can Payoneer waive these minimums to help these people out? $10-$20 can be food for a family for a week in some cases.
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@Sairamark said:
Works, just missing $200
)Could you elaborate?
I could only withdraw a portion today, but the balance isn't missing anything.0 -
> @Trinity said:
> (Quote)
> Hi Maseva, Welcome to the forum.
>
> Just now the only way to remove funds seems to be via bank transfer. I hope people can comment below and offer suggestions for transferring. I haven't used them but is remitley an option for this.
>
> Also a question for @Leonid_Payoneer:
>
> For people like Maseva who need to withdraw the funds to protect their livelihood. These people might have less than $50 deposited in their accounts. The last time I transferred to a friend there was a $50 minimum for transfer (although that was Payoneer to Payoneer) can Payoneer waive these minimums to help these people out? $10-$20 can be food for a family for a week in some cases.
Good question. But in my case, I only need to know for sure If I will be able to use the old funds on my new card. In my case I do not need to withdrawal my funds anywhere.
Thanks to @b345 my question is answered. Thank you too of course, Trinity!1 -
Today I was able to withdraw from the card at ATM, however it worked only once. All the further attempts have failed.
Are there any new daily limits: max amount, number of transactions, etc?1 -
Payoneer has consistently downplayed the importance of those who rely completely on their cards for withdrawing funds. I don't see the necessary sense of urgency to restore and resume card operations. They seem to think that the options to withdraw to bank accounts and make online payments is enough of a solution for now and that those living in remote banana republics can wait for new cards; when it's the exact opposite: those suffering the most are those who rely on the cards for buying basic life necessities and paying for a roof, electricity and water.
Payoneer should have done the impossible to keep the existing cards operational UNTIL new ones are issued. Others have done it and were the real 'payoneers'.2 -
@Uknown said:
Today I was able to withdraw from the card at ATM, however it worked only once. All the further attempts have failed.
Are there any new daily limits: max amount, number of transactions, etc?Same here. One transaction then nothing.
Payoneer has consistently downplayed the importance of those who rely completely on their cards for withdrawing funds. I don't see the necessary sense of urgency to restore and resume card operations. They seem to think that the options to withdraw to bank accounts and make online payments is enough of a solution for now and that those living in remote banana republics can wait for new cards; when it's the exact opposite: those suffering the most are those who rely on the cards for buying basic life necessities and paying for a roof, electricity and water.
Exactly. I think it's wiser to not disable receiving payments to the cards until new ones have been sent & activated per user. Having to withdraw (for the last time) before total disruption isn't reassuring. Especially with no time frame for new cards to be issued, or guarantees to work in all countries like the ones issued by Wirecard.
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@Trustlator said:
Payoneer has consistently downplayed the importance of those who rely completely on their cards for withdrawing funds. I don't see the necessary sense of urgency to restore and resume card operations. They seem to think that the options to withdraw to bank accounts and make online payments is enough of a solution for now and that those living in remote banana republics can wait for new cards; when it's the exact opposite: those suffering the most are those who rely on the cards for buying basic life necessities and paying for a roof, electricity and water.Payoneer should have done the impossible to keep the existing cards operational UNTIL new ones are issued. Others have done it and were the real 'payoneers'.
You are making stuff up.
What point did they downplay the importance? Show me specifically the words where they downplay the importance of this.
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@Trinity How many people have to ask you to STFU, you're so defensive and script-ive to the point that you're hurting Payoneer more than helping them.
Yes we're the most affected people, those who rely solely on their card for withdrawal, and I think more people like us won't stop mentioning it no matter how many times you attempt to drown their concerns by long meaningless scripts.0 -
I´m Happy:
https://blog.payoneer.com/home-page/wirecard-in-the-news-update-regarding-wirecard-and-your-prepaid-card/2 -
@MohMort said:
@Trinity How many people have to ask you to STFU, you're so defensive and script-ive to the point that you're hurting Payoneer more than helping them.
Yes we're the most affected people, those who rely solely on their card for withdrawal, and I think more people like us won't stop mentioning it no matter how many times you attempt to drown their concerns by long meaningless scripts.Hey little Moh, back and angry again?
No, you read it wrong because you are reading into and projecting your own narrative. Trustlator just blatantly lied saying Payoneer is downplaying his situation but is not a single statement they have released is that true.
You can voice your concerns about this of course.
Iv mentioned it myself 3 times today including trying to get people to suggest alternate services and also voiced concern $50 minimum withdrawal fee will be an issue for people that withdraw smaller amounts as it comes in.
However, if you're going to make up scenarios in your own head to Payoneers or any other companies process then provide evidence, quote sources etc don't just talk in conspiracy theories.
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I don't see any limitations mentioned, either by number of ATM transactions or by amount, so I hope we can count all of this in 24hr activation period. If there are any limits I would appreciate if Payoneer can clarify before I travel in two days.
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Update:
It seems other Wirecard customers are experiencing card issues. This is probably down to batch activating cards as well as having a backlog of people wanting to withdraw for 4 days.
Statements from other companies:
Pockit: "We are rolling out in stages, some of you may have full access to functionality already. We expect to have all features live over the course of today."
FairFX : "It may take a few hours for all cards to get back up and running, as Mastercard and all of our partners resume normal activities for cards affected by this situation. We have been working around the clock to get you access to your funds as soon as possible."
Anna Money: "In the first few days, while the Wirecard UK is getting back to normal we would urge anyone who can afford to not to make any payments. This will help avoid overloading the system. We know some of our clients have all their money with Anna and cannot afford this approach – please reach out to us in the app so we can help with your case one-to-one."
0 -
I really don't care if it comes off as aggressive or not, if it does your probably too soft, at least there is truth to what I'm saying. The majority of other posters are posting implied or made up nonsense and that can really scare people, they should be more responsible before they post and put aside their fear and actually look at how complicated the situation is.
This is not a "system going down, it'll be back up in a few hours issue" it's a "the system is broke and we are going to make it better by putting in a new system issue" understandably that might take a while because you lot are just going to moan again if its rushed and has issues. They literally can't win whatever they do.
Anna, FairFX etc have not said they are moving to a new provider yet. Curve did but they had planned to do so for months. Payoneer in my eyes is being proactive in moving us off the Wirecard platform as personally I'm not happy having 10,000+ locked up in Wirecard again. I personally like that approach a lot and so do many of the people I work with that hold a lot of money on their cards.
-2 -
> @Trinity said:
> (Quote)
> You are making stuff up.
>
> What point did they downplay the importance? Show me specifically the words where they downplay the importance of this.
Apparently you didn't consider the possibility of downplaying something EXACTLY by not wasting words on it. There is just as much need to quote someone who is downplaying something, as there is a need to prove negligence by showing an action. The whole point of negligence is the absence of action, the point of downplaying something is being too silent about it.
Now go do some payondering!-1 -
@Trustlator said:
@Trinity said:
(Quote)
You are making stuff up.There is just as much need to quote someone who is downplaying something, as there is a need to prove negligence by showing an action. The whole point of negligence is the absence of action, the point of downplaying something is being too silent about it.
Nonsense, your objectified side was chosen because you feel slighted by them.
-2 -
@Trinity said:
Payoneer in my eyes is being proactive in moving us off the Wirecard platform as personally I'm not happy having 10,000+ locked up in Wirecard again. I personally like that approach a lot and so do many of the people I work with that hold a lot of money on their cards.
Payoneer is doing a much better job than you are.
You are hurting their reputation and trustworthiness. Anyone who is regular in social communities or in forums will suspect you as a shill.
Please stop.
-1 -
@Trinity said:
Nonsense, your objectified side was chosen because you feel slighted by them.I'm not a native English speaker but how exactly is the above phrase idiomatically and semantically sound? More importantly, why do you sound like you could be reading from a Matrix script? Oh, right...
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I have money on Payoneer but my Card Balance shows $0. Is there a way to load that amount to the card so I can withdraw? Why can't they just let us use the cards until they issue new ones? This does not make sense. Do these people see these complaints of ours or are we yelling into an echo chamber?
Please, let us load our cards.1 -
Payoneer in my eyes is being proactive in moving us off the Wirecard platform as personally I'm not happy having 10,000+ locked up in Wirecard again. I personally like that approach a lot and so do many of the people I work with that hold a lot of money on their cards.
Payoneer is doing a much better job than you are.
You are hurting their reputation and trustworthiness. Anyone who is regular in social communities or in forums will suspect you as a shill.
Please stop.
I don't work for anyone, you are once again projecting your own ideas onto this forum.
-4 -
Is someone having problems to pay online? I see some people can use their cards again but in my case it's impossible.
0 -
@ThatGuy said:
I have money on Payoneer but my Card Balance shows $0. Is there a way to load that amount to the card so I can withdraw? Why can't they just let us use the cards until they issue new ones? This does not make sense. Do these people see these complaints of ours or are we yelling into an echo chamber?Please, let us load our cards.
There could be various reasons. The most likely is that it is because they have already said they are moving to a new card provider. It would therefore not be prudent to continue forwarding that money to Wirecards accounts as there could be delays in getting that money back from Wirecard when switching to the new system. They would have to fill that gap by having liquid funds deposited with the new provider during the switchover.
0 -
@neo787 said:
Is someone having problems to pay online? I see some people can use their cards again but in my case it's impossible.Payments from cards available again from the 6th
Payments from Payoneer account (virtual or overspill) available now.
-1 -
OMG!!! How is this answering his post?!
This is the 10th time you copy pasted same thing! Are you all right?-3 -
@badbadger said:
OMG!!! How is this answering his post?!
This is the 10th time you copy pasted same thing! Are you all right?That answers problem EXACTLY. If he tried to pay online with his card its stated right there.
Card payments are not available until the 6th you can only pay in-store or withdraw at ATM before that.
And apart from the link address what part of that was copy-pasted?
-1 -
@Trinity said:
I don't work for anyone, you are once again projecting your own ideas onto this forum.
And what are you trying to mean by that? Are you trying to say that projecting own ideas on a community forum is bad?
Again, why you are so aggressive? Can't you respect others' opinions and be polite while they do not match with your own?
-2 -
Please listen to my story...
I am an autistic person and payoneer is my only bank and I just got money from DWP
I need emergency access to my funds and people like ourself can not risk waiting 5 days for transfer to another bank which I dont have.
I need money now for grocery and bills. Please allow me to use bank balance for atm card. Even pockit is allowing this.
I felt so humiliated at grocery shop when my card didnt work. I cried when another person paid my grocery for me. I am lucky that some people are kind but payoneers heavy handed inept approach is HARSH !3 -
@Trinity said:
That answers the question EXACTLY. If he tried to pay online with his card its stated right there.
Card payments are not available until the 6th you can only pay in-store or withdraw at ATM.
And apart from the link address what part of that was copy-pasted?
NO! He is asking people who had the same issues and not you!
Also, He should be able to pay online because it said so in the update, I managed to do so.-1 -
@badbadger said:
@Trinity said:
That answers the question EXACTLY. If he tried to pay online with his card its stated right there.
Card payments are not available until the 6th you can only pay in-store or withdraw at ATM.
And apart from the link address what part of that was copy-pasted?
NO! He is asking people who had the same issues and not you!
Also, He should be able to pay online because it said so in the update, I managed to do so.Which update are you referring to? If you can point me to it ill correct the response.
The one I saw was the Blog where they state the availability dates for the services.
0 -
@nobodycaresaboutus said:
Please listen to my story...I am an autistic person and payoneer is my only bank and I just got money from DWP
I need emergency access to my funds and people like ourself can not risk waiting 5 days for transfer to another bank which I dont have.
I need money now for grocery and bills. Please allow me to use bank balance for atm card. Even pockit is allowing this.
I felt so humiliated at grocery shop when my card didnt work. I cried when another person paid my grocery for me. I am lucky that some people are kind but payoneers heavy handed inept approach is HARSH !
I feel your hardship and understand that it might not be possible for many of us to find an alternative funding source.
As the events are unfolding, it seems that at least for now, unless Payoneer changes their decision, or does something extraordinary, you won't be able to add new incoming payments to your card.
Only if you already had any funds in your card from before the freeze, they should be available for your use at any time now.
I do feel sorry saying that you won't be able to use your new incoming payments on your card. But sometimes, knowing reality is better.
I hope Payoneer does something swiftly to issue a new card or offers any solutions.
1 -
@nobodycaresaboutus said:
Please listen to my story...I am an autistic person and payoneer is my only bank and I just got money from DWP
I need emergency access to my funds and people like ourself can not risk waiting 5 days for transfer to another bank which I dont have.
I need money now for grocery and bills. Please allow me to use bank balance for atm card. Even pockit is allowing this.
I felt so humiliated at grocery shop when my card didnt work. I cried when another person paid my grocery for me. I am lucky that some people are kind but payoneers heavy handed inept approach is HARSH !
Hi mate,
Sorry that this is so stressful for you. Are the funds on your Payoneer card? Or in the Account section?
If the funds are on your card you can use them, if not perhaps members here can suggest a way to send and collect funds on the overspill and virtual accounts. Do you know anyone you trust that you can do the bank transfer to?
0 -
> @Trinity said:
> (Quote)
> Hi mate,
>
> Sorry that this is so stressful for you. Are the funds on your Payoneer card? Or in the Account section?
>
> If the funds are on your card you can use them, if not perhaps members here can suggest a way to send and collect funds on the overspill and virtual accounts. Do you know anyone you trust that you can do the bank transfer to?
Got money from DWP on 27th was available 28th. Was moved to my bank balance and they wont let me use it using an atm card.
I got nothing on my atm card now, all used previously for grocery and bills. Have not got another bank to transfer money to.
If not solved within 5 days I will probably have to start pleading for food and try delay bills.
Why is payoneers approach so heavy handed compared to all the other wirecard using companies?-1 -
@nobodycaresaboutus said:
@Trinity said:
(Quote)
Hi mate,Sorry that this is so stressful for you. Are the funds on your Payoneer card? Or in the Account section?
If the funds are on your card you can use them, if not perhaps members here can suggest a way to send and collect funds on the overspill and virtual accounts. Do you know anyone you trust that you can do the bank transfer to?
Why is payoneers approach so heavy handed compared to all the other wirecard using companies?
Payoneer is moving off the Wirecard platform where the other companies seem to be staying, for now, I guess that's the reason. It's exactly people in your position I was worried about most but hopefully, everyone here can help brainstorm a solution.
Ria could be an option for a transfer, they have low fees. It could be possible to transfer from the account and collect via ria.
CAN ANYONE ELSE PLEASE HELP AND SUGGEST A FAST AND LOW-COST SERVICE WHERE HE CAN COLLECT CASH LOCALLY?
0 -
Can you tell me what country you are in and the currency of your payoneer funds?
0 -
@nobodycaresaboutus said:
I got nothing on my atm card now, all used previously for grocery and bills. Have not got another bank to transfer money to.If not solved within 5 days I will probably have to start pleading for food and try delay bills.
Why is payoneers approach so heavy handed compared to all the other wirecard using companies?
I hope things will be better for you promptly. I trust and i hope that Payoneer isn't lazying around during this. I blame the FCA for sticking people into this trouble, and call on payoneer to consider re-activating payments on card until a better option is made available.
It should be essential that down time for everybody be kept to a minimal.
If we're lucky there will be an announcement regarding the new issuers within this week and further actions during this month.
stay strong.0 -
That link says nothing about paying online with the card. And actually, my sister has a Payoneer card and she could pay a bill online.
0 -
@Trinity said:
@badbadger said:
@Trinity said:
That answers the question EXACTLY. If he tried to pay online with his card its stated right there.
Card payments are not available until the 6th you can only pay in-store or withdraw at ATM.
And apart from the link address what part of that was copy-pasted?
NO! He is asking people who had the same issues and not you!
Also, He should be able to pay online because it said so in the update, I managed to do so.Which update are you referring to? If you can point me to it ill correct the response.
The one I saw was the Blog where they state the availability dates for the services.
THIS ??? >>>>
0 -
Yeah, new card announcement should come this week or temporary extension of regular wirecard use if they can't announce new card. I am fine with either, assuming that Payoneer doesn't have additional knowledge why to avoid wirecard in the future. Dragging won't kill me but there is a lot of people that can't pull funds to local account and they are in a pain.
1 -
I live in the uk, my card currency is gbp. I used to be a freelancer.0
-
i am kind of desperate and dont know if it will help any.
but please tell payoneer on here to do something about it:
https://community.payoneer.com/en/discussion/68184/allow-us-to-continue-receiving-payments-via-the-card-until-a-new-one-is-activated#latest1 -
@badbadger said:
@Trinity said:
@badbadger said:
@Trinity said:
That answers the question EXACTLY. If he tried to pay online with his card its stated right there.
Card payments are not available until the 6th you can only pay in-store or withdraw at ATM.
And apart from the link address what part of that was copy-pasted?
NO! He is asking people who had the same issues and not you!
Also, He should be able to pay online because it said so in the update, I managed to do so.Which update are you referring to? If you can point me to it ill correct the response.
The one I saw was the Blog where they state the availability dates for the services.
THIS ??? >>>>
I stand corrected, apologies.
I guess it would come down to them experiencing issues. Anna and Fairfx are reporting issues with payments and withdrawals today as well, volume will be higher due to people not being able to withdraw over the weekend.
0 -
@nobodycaresaboutus said:
I live in the uk, my card currency is gbp. I used to be a freelancer.That could make the transfer a bit easier as there is no currency conversion to be done.
Try checking Ria - https://www.riamoneytransfer.com/
See if you can send the money from Payoneer for collection locally.
Other people's suggestions would be helpful as well.
I'm curious though as to why you are in the UK and being paid in GBP but don't have a standard bank account. They are free after all and fairly easy to get. I would apply for one anyway as a backup.
0 -
From https://twitter.com/Payoneer/status/1277974755979620352
Question:
We need an explanation on $400 limit. Does anybody have an idea on the reason why? Why there wasn’t any notice about it? Is this daily? Or do we need to wait until a further notice to withdraw more?Payoneer answer:
Hi there, the limit was actually raised to 10,000 a day but we have heard some reports about issues using the card at the ATM. It could be because of the high volume of transactions or some local card restrictions. We're working w/ Mastercard and Wirecard to resolve quickly.0 -
@dpx said:
We need an explanation on $400 limit.Some countries/local authorities/local banks might have imposed their own restrictions. If anyone is facing the similar problem, please contact the bank of the ATM. They might be able to offer something.
As for online transactions, I have made a transaction of $1,800 a few hours ago. It went through just fine.
0 -
I was able to get my money from ATM at 2:00 AM EET in Privatbank ATM Ukraine.0
-
Hey guys.
My Mastercard expired yesterday 06/20
I got a new one this week. I have yet to activate it.
Should I do so? Or what Im supposed to do?1 -
Then why different countries have same $400 limit. I guess each country have their own limit?
0 -
Hey, created an account just to address payoneer that I personally and probably many other people need a way to keep using our cards, at least for now. The money on my virtual balance does nothing for me as i cannot pay my bills or purchase food as I have no way to withdraw my funds from a bank.0
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