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Account Blocked, No chat and calling Options available

bhnibir Member Posts: 2
edited June 2020 in Ask The Community
My account is blocked. Chat and calling Options not showing. I mailed to customer support a few days ago but there no response. Now, What can I do?

My Customer ID: 37903002


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. It seems that this account was closed by our accounts team. Sadly we can't disclose any information about this. You will need to contact the Customer Support directly in order to get more information about the status of this account, as we do not have all the tools to assist with such cases here, on Social Media:

  • bhnibir
    bhnibir Member Posts: 2
    Thank you. I already submit a request for Support Center many days ago. But I didn't get any update from them. that's why I post here and I am also not eligible to chat and calling options.
    I am available only for
    - Send Message
    - Community