Allow us to continue receiving payments via the card until a new one is activated
Comments
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I think they fixed it in european countries first and do not care for the plight or suffering of people in poor countries like Philippines, Bangladesh, Pakistan, East Asian e.t.c0
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Someone on here mention that they are fixing by region, they are probably gonna fixing european or north american regions first.
Which is discrimination I think.
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Why are they taking so long to fix this, I really do not know or understand, what do you think? Pockit, and Curve fixed card issue in 1 day, same day FCA lifted restrictions.
This is beyond slow and ridiculous compared to other industry leaders.
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Why should this take forever??? Can you tell us what's really going on? This is no longer making sense.
I think you have solved the issue for most of Europe and USA and have left those in third world countries to suffer despite having money that they worked for. You are killing us.
HAVE YOU EATEN???? I am sure you have. I am sure your bellies are full and you are comfortable. Well, guess what! I have not eaten not because I am lazy but because you have locked up the money I worked for.
CAN YOU please at least give us an update as to when you expect this to be sorted out. YOu cannot tell us 'we will notify you when this is done.
This is torture!!! This is like Guantanamo! We are in the Gulags because of you!!!!0 -
I'm unable to do anything. Not even pay a single bill of mine.
STUCK AS HELL. Please do something and fix this soon0 -
Why aren't you guys not taking any action to FIX THIS ISSUE?0
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They wont help us.. They simply don't care whatever happens..0
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Wish if they had some common sense0
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Errrrrrrrg. This is so soo sooooo making me annoyed. I need to pay my bills ffs0
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I feel deppressed now. Payoneer!!!! how am i gonna buy anything to eat now? WHAT ARE YOU GUYS EVEN THINKING?0
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They are not gonna care.. EVEN IF WE DIE :'(1
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When will this be fixed? You can at least give us a reply..0
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Please can someone reply to our concerns?0
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what should I do if doesn't work?0
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I need to pay my utility bill, pls fix it.0
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I already have about 100$ on my card balance. but I can't use my card in most of the websites! it only worked on google ads. but other websites simply won't accept my card!! is there anyone else with the same problem?0
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Hi payoneer why you make complicated situation?0
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Hi payoneer why you make complicated situation?0
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No resolution yet?0
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I can't pay may tuition fees please fix immediately.0
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I'm completely relied on payoneer to deposit my wage and to pay groceries. Why don't you realize that this problem has influenced our lives so badly0
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when will it be sorted?0
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Payoneer doesn't see their customers as humans, we are just money making machines for them0
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It seems like that only0
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I think payoneer have own ability to fix the situation why the don't doing that?0
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What else can we do other than CRYING :'( :'( :'( :'(0
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I have never seen such a bad company.0
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Most of the people are having only one bank0
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Me too.. Even i'm having only 1 bank0
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VERY POOR CUSTOMER SUPPORT
WORST COMPANY0 -
Do you like to hurt everyone?0
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When can I use my card?0
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Seems like mostly prepaid card users have impacted a lot0
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Legal action needs to be taken for the service. Because of they can't listen anything.0
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Still no reply from payoneer regarding this problem?0
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This prob is getting out of hands0
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PAYONEER!! Stop treating us like crap0
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Cards not working yet. All my money is in my payoneer, Need money for groceries0
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They are gonna loose all their customers because of this irresponsible actions0
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I'd appreciate if anyone could help me understand:
I got this email on July 2nd (1st photo) but even today inside my account's Dashboard page (2nd photo) I still see the following which is contradictory to what is written in the email:
So am I allowed to use the card like before ? ...to receive payments from my clients and use the current Wirecard card to withdraw those funds at an ATM later ?
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This is my only card, please fix it.0
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Pockit fixed this problem in 1 day
Surely payoneer can to0 -
what is the problem? why dont response?0
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hay Payoneer Do you have any common sense? Stupid Thinking!0
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why payoneer taking more time for fix this?0
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very unprofessional service Payoneer they should fix this immediately.0
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Hello,
I understand your discontent about the fact that Payoneer may not be communicating much about the situation. But you should also know that they cannot give us information that they do not have, or that is not verified.
Curve, is no longer dependent on Wirecard in any way. So they have full power over their cards, and deal directly with Mastercard. And you may notice that some of others fintech don't provide the same services as Payoneer. They cannot fix the same things at the same time.
And if you follow the news outside of Payoneer (on twitter in particular), you will see that malfunctions with the cards are not only at Payoneer. Some of Pockit users also have this problem, which seems to be partly due to Wirecard and Mastercard. But I'm sure they are all working on it, as Payoneer too.
So, I know it's difficult to do, but please let's just be patient.
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@elgerente I think you're one of the lucky who can now use their card as usual. For the dashboard, i think they'll remove that banner soon. So you just have to test if your card work as before.
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@vino97 said:
Hello,I understand your discontent about the fact that Payoneer may not be communicating much about the situation. But you should also know that they cannot give us information that they do not have, or that is not verified.
Curve, is no longer dependent on Wirecard in any way. So they have full power over their cards, and deal directly with Mastercard. And you may notice that some of others fintech don't provide the same services as Payoneer. They cannot fix the same things at the same time.
And if you follow the news outside of Payoneer (on twitter in particular), you will see that malfunctions with the cards are not only at Payoneer. Some of Pockit users also have this problem, which seems to be partly due to Wirecard and Mastercard. But I'm sure they are all working on it, as Payoneer too.
So, I know it's difficult to do, but please let's just be patient.
Thats not the same, pockit users see money loaded onto card.. Payoneer not
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Hey CAN SOMEONE PLEASE TELL US WHEN WE CAN EXPECT THIS TO BE RESOLVED???
At least give us a time frame so we know what to do!!!!
WHEN DO YOU EXPECT THOS TO BE RESOLVED???0 -
WHAT THE HELL
i mean really
i have again troubles with paying!!!!0 -
They wont tell us that, they wont even explain why every single other wirecard using company fixed this problem within 24 hours after FCA lifted !!!!!!
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@LauraPayoneer
Please kindly respond to our concerns0 -
Why payoneer taking more time for solve it?0
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this is very company they are mostly troubling the people.0
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we need to use it please fix the situation shortly0
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do you have any responsibility payoneer?0
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I said this is to much! very bad company why you do this?0
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excellent! we can not use it right?0
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Please give the solution right now0
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they don't know our problem?0
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I think payoneer is hurting on purpose.0
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Won't you solve the problem?0
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Do you have a headache with our problem?0
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I think this is very very Strange!0
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Now I paid again in store.
Maybe before the amount was too small to pay with card idk..
But now everything seems fine again
However, little afraid to use this card0 -
Imagine that many do not eat only for payoneer.0
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I can't do anything because my only card is not usable.0
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No taking any step yet?0
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When will it be solve?0
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please give the best priority0
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i have emergency work on payoneer pls fix this0
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I have no other choice bank, please solve this method0
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i am crying last 5 days, please try to understand.0
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I am very very disappointed with Payoneer I can afford anything because I can't use Payoneer.0
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my brain is not working for payoneer activities0
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Guys, I've switched to skrill until Payoneer get their stuff together.
They also issue a card that you can request.0 -
Please stop the spam! This isn't very helpful.
Here's a quote from Payoneer's Twitter regarding this issue:
"Payoneer has enabled all activity. Due to the sudden increase in demand, the banks and financial system has imposed some limits within specific countries."
It looks like everyone is panicking and withdrawing as much money as they can from their card, which only makes things worse.
Try to withdraw from different banks and at different times during the day (focus on early hours).
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hya what are doing payoneer???? playing the game?1
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I know so many people are suffering this they are going to die for it without having money.0
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Please stop the spam! This isn't very helpful.
Here's a quote from Payoneer's Twitter regarding this issue:
"Payoneer has enabled all activity. Due to the sudden increase in demand, the banks and financial system has imposed some limits within specific countries."
It looks like everyone is panicking and withdrawing as much money as they can from their card, which only makes things worse.
Try to withdraw from different banks and at different times during the day (focus on early hours).
In this thread the problem is that the account balance does not come to the card. The problem is not at the ATM.
I agree about spam. Seems like they are all bots.-1 -
Payoneer told me they will fix this by the end of the day and introduce some button that lets you move money from balance to card
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Better start protesting or rioting, maybe it will get them to listen1
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Even though that was a joke, its like we don't really have any options.0
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Payoneer keeps making promises but I dont see them fixing it
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No you are wrong0
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What can you do but cry?0
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Seems like they won't help us.0
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All you can do is pray that they have some common sense.0
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Common sense will prevail.....said no one ever0
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I cant pay for groceries, payoneer is my sole card0
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@nobodycaresaboutus said:
Payoneer told me they will fix this by the end of the day and introduce some button that lets you move money from balance to cardWhen did they say that?
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@Imnotarobot said:
@nobodycaresaboutus said:
Payoneer told me they will fix this by the end of the day and introduce some button that lets you move money from balance to cardWhen did they say that?
On the phone today
Can you confirm this please?
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@Imnotarobot said:
@nobodycaresaboutus said:
Payoneer told me they will fix this by the end of the day and introduce some button that lets you move money from balance to cardWhen did they say that?
Call payoneer on this number and pelase ask them
+1-800-251-2521
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@Imnotarobot - I still have not received any new payments after they said that new payments will be loaded onto the card. I just took their word for it.
Are new payments being added to the virtual balance? If so, and if they provide no option to move funds from the balance to the card, then I should start complaining too! I have no use for funds in the virtual balance.
I think it's a good idea if they keep all incoming payments in the virtual balance so the funds remain under Payoneer's full control, but we need the option to move funds to the card when needed.
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@Dooly said:
@Imnotarobot - I still have not received any new payments after they said that new payments will be loaded onto the card. I just took their word for it.Are new payments being added to the virtual balance? If so, and if they provide no option to move funds from the balance to the card, then I should start complaining too! I have no use for funds in the virtual balance.
I think it's a good idea if they keep all incoming payments in the virtual balance so the funds remain under Payoneer's full control, but we need the option to move funds to the card when needed.
I heard something about some sort o top up button. Someone please call and ask.
Apparently it will appear in settings > payoneer cards
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Yes. This feature is already available
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I just turned top up ON... so I guess now I wait for the card balance to be loaded?
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