Withdrawal To Local Bank But Yet To Receive Payment After 8 Days

ValenmilValenmil Member Posts: 2
I am forced to come here to seek help. I made a withdrawal from Payoneer to my local bank on 26/06/2020 and up till now, I have not received any notice of the withdrawal to my bank. I tried contacting Payoneer but each time I sent request for help, I did receive automated messages that did not address my concern. At the moment, I don't know what else to do. Can anyone help please?

Comments

  • wilviperwilviper Member Posts: 18 ✭✭
    Did you fix the issue ? I have the same issue I need help
  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 801 ✭✭✭✭✭✭✭

    Hi @Valenmil. We are sorry to hear that the payment is yet to reach the destination bank account. Please follow these instructions:
    1 - Log in to your Payoneer account
    2 - Click on the "Activity" tab to view our recent payments
    3 - Locate the relevant payment and click the "paper" icon
    4 - Click "Download Statement"
    5 - Review the Transfer Confirmation and verify that your bank details are correct
    6 - Print the Transfer Confirmation statement and bring it to your bank

    Your bank may be able to use the Transfer Confirmation to locate the delayed payment. If you find that your bank details are incorrect or the Transfer Confirmation does not resolve the issue at your bank, please contact our Customer Support department.

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