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How long does it take for Payoneer to change my name

schnuffel Member Posts: 1
Hi Community, hi Payoneer Team,

please forgive me, if this has been asked before. I typed it into the search box but couldn't find what I need to know.

About six days ago, I sent an email with the copy of my ID to Payoneer. I'd like to include my second name into the name displayed in my Payoneer account. So far it only shows my first name and family name. But since my bank account is registered with my first+second+family name, I'm worried that there might be issues transacting funds to my bank account.

Could you please tell me, how long it takes for Payoneer to add my second name? Or maybe if you need further information from me?

Thank you for your support <3