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Cancel my card

3weeda Member Posts: 1
Please I really need help.
My customer ID: 30464906,
I need to cancel my card on the USD balance and have it only available as a currency balance the account, that's mainly because the local mail in Egypt is really bad and I never received the card I ordered, and I won't receive the second card I ordered by mistake, Please I'll be receiving money soon and I really need to withdraw them directly to my bank account without needing to verify the card details for the card I never received!