Payment pending since June 24

NaxAlphaNaxAlpha Member Posts: 1

I have been using Payoneer for past few months. Mostly getting payments from upwork which usually takes 2-5 days for payment to show up in my account. But recently I used payoneer to get paid via a company abroad. Payoneer asked me to submit documents which I did in two three days but since then there is no update on the payment. It has been stuck there. It has almost been two weeks now.

Can anyone help me? I already contacted support via email but no response there

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