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Payoneer lost my Getty payment and support never replies

princi8m
princi8m Member Posts: 2 ✭
in Ask The Community
This is unusual and new but I am afraid it could be the sign of coming trouble. Getty made a payment that Payoneer lost and can't locate. Phone support lasts 2 house a day, almost every day, with operators making promises that will never be kept. All written support remains unanswered, including the ones dedicated to Getty. This is dangerous. making money disappear and then making support disappear, and I am already talking with a legal office to take action. Others be warned.

Comments

  • princi8m
    princi8m Member Posts: 2 ✭
    I was advised to start with a police report, which is exactly what I am doing now. This looks like a scam, and financial companies are normally required to take reasonable steps to recover a customer's money if lost or stolen. This will be determined in court soon, and I will make sure I will hold Payoneer accountable on this one, as well as for negligence.

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