Issues adding funding source to account

10yaseen1

Hello there. I've been trying to add Fiverr as a funding source to my account. However I've been getting "It looks like you've already submitted your Payoneer Application. Please contact our support."

I attempted to contact support, and they ask for Payee ID for Fiverr, but I don't see it as a funding source in my account. I've never had issues adding funding sources in the past, usually they get reviewed, and added in 24-48 hours.

I've been dealing with this issue for over a month now, and asked Fiverr to remove the connection, so I can try connecting it to Payoneer again. I'm quite at loss, can someone please help me with this? Just need the application to be reviewed, and the funding source to be added to my account.

Help would be greatly appreciated, thank you!

Timilehine

I’m having this same issue and nothing has been done

Hannah_Payoneer

Hi @Timilehine

While Payoneer processes your Fiverr payments, removing Fiverr from your Payoneer account can only be initiated by the Fiverr Support Team. To contact Fiverr Support, you can visit their FAQ pages here https://www.fiverr.com/support/articles/360010452477-Setting-up-or-changing-Your-Fiverr-Revenue-Card?segment=seller and here https://www.fiverr.com/support/articles/360011264098-Setting-up-or-changing-a-bank-transfer?segment=seller. Both FAQ pages include a direct link to the Fiverr Support Team, so you can quickly reach them for assistance.

I hope this helps you