Made withdrawal in 2nd June 2020 and Bank rejected!

FredCefer

As the title suggests I tried to withdraw 50$ from my Payoneer account to local bank account and,unfortunately, bank rejected it. They informed me about rejection and 22nd June 2020 is the date the rejected. However, since it has been 14 business days (when I am posting this is the 14th business day), I couldn't see amount in my online profile. Neither I could make live chat nor cannot receive answer to my email from support center. May someone please help me with that?

Many thanks!

umarpak

You need to fix the title, it says 2nd June.

But, regarding your query, I was told by the Payoneer Global banking department that it may take up to 30 days before the money can return back to payoneer user account. My amount is 250$ and my transfer was rejected on 18th of June.

FredCefer

> @umarpak said:
> You need to fix the title, it says 2nd June.
>
> But, regarding your query, I was told by the Payoneer Global banking department that it may take up to 30 days before the money can return back to payoneer user account. My amount is 250$ and my transfer was rejected on 18th of June.

Thank you very much. I misunderstood, then. And is it still possible to order card via DHL? In fact, I couldn't live chat with Payoneer as before. Therefore, I need to ask in this forum.. Can you help me with that please? Do you have any information related to card order via DHL?

LauraPayoneer

Hi @FredCefer. Once the bank doesn't accept or reject a transfer, it takes around 14 business days for the funds to bounce back to your account. If you didn't receive it yet, we recommend you to contact our Customer Support department - http://paynr.co/1vYn4xt via the link or sending a private message via Facebook/Twitter.