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blocked account

sapayoneer Member Posts: 1
my Payoneer account has been blocked because I forgot my password i sent an email to payoneer customer support the answer is "Please note that the technical issues reported earlier with the service were resolved already, as well your account’s activity is resumed as usual" but i still can't log in
i tried to reset my password but i can't because while trying this message appear "Your account access appears to be restricted"
I wait for the answer until today. I have to login
I am confused can anyone advise me what to do?