I can't add my bank account due to date of birth issue

msarifmsarif Member Posts: 4
Hi! I've faced a problem to adding my bank account. When adding a bank account, an error appears that one or more details have been entered incorrectly. Probably wrong date of birth. I open an inquiery to the customer service, and i sent a clear govt.NID picture, but the issue was not resolved almost 5 business days left til now i haven't find any solution from customer support. Can I check the date of birth in the account settings, or only using the support service? Tell me, please, how to solve my problem?
Help help help me.

Best Answer

  • msarifmsarif Posts: 4
    Accepted Answer
    I'm already tried to contact support team with gov. NI, but they couldn’t help m.


  • harshit2020harshit2020 Member Posts: 4
    If you need to check your birthday in payoneer account, you can check via only its support service. Otherwise try to remember the same or cross check the details field as on government id.
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