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Haven't received payment on my Payoneer account nor notification about the upcoming transaction.

Tea_S
Tea_S Member Posts: 4
edited July 2020 in Ask The Community
Hi,

Last month I started working remotely for a company from the US. Last week they told me that they sent me the first monthly payment.

Unfortunately, until now, I haven't received any e-mail for the upcoming transaction nor I have a notification on my Payoneer account for the upcoming transaction.

My colleague who works in the same company, received his monthly payment on his account the same day, without any problems.

Can you help me, please?

I have already sent e-mail via the customer support center but received only auto-replay messages.

Thanks,
Tea

Answers

  • Tea_S
    Tea_S Member Posts: 4
    edited July 2020
    Problem solved! It wasn't on the Payoneer end. Thanks