I would like to change my payoneer account on Appen Connect and get a registration token

Janya_hawaJanya_hawa Member Posts: 1
edited July 2020 in Ask The Community
I contacted Appen support about I would like to change my payoneer account on my Appen Connect account and they sent message : "Please contact Payoneer directly for your change request, as you cannot initiate a change request directly from your Appen Connect profile. Appen does not have access to make any changes from our side.

It is imperative to understand when you request a change with Payoneer, they will release your funding source ID, which is what we use to send your payments. Releasing means it has been removed from your Payoneer account.

When you create/update your Payoneer account, Payoneer must send you a registration token in order to add in the Appen Connect funding source back into your updated Payoneer account in order for you to receive payments.

Their customer service team must send you a registration token to add in your new account whilst linking it to your unique Payoneer funding source PAYEE ID: **************"

Please sent my a regis tration token to add in my account.

Thank you for your help.

Answers

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi @Janya_hawa, we see that our customer support already advised you about your request. Please follow their advice.

  • preetikapreetika Member Posts: 1
    Hiii please help me out payoneer remove appen from funding sources and now i can't add it back nor from appen nor from payoneer and i can't add my bank account my payment decline and go back to appen
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