Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Is it a loop of requirements?

Amr_Y
Member Posts: 14 ✭✭
I was asked for some documentation and I've submitted them and they ask again and so on and so forth.
Now they tell me that my national id address doesn't match the one in my account, however, they are the same unless the lines are reversed. Anyway, I rearranged the lines and sent the national id again. Of course, no response yet.
Now, I'm utterly in need to approve my account, what should I do?
Now they tell me that my national id address doesn't match the one in my account, however, they are the same unless the lines are reversed. Anyway, I rearranged the lines and sent the national id again. Of course, no response yet.
Now, I'm utterly in need to approve my account, what should I do?
0
Comments
-
Hi @Amr_Y. We see that the ID was approved, however the proof of residence. Please read the email sent by our approval department and follow their instructions about the document that we need.
0
This discussion has been closed.

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups