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Is it a loop of requirements?

Amr_Y Member Posts: 14 ✭✭

I was asked for some documentation and I've submitted them and they ask again and so on and so forth.

Now they tell me that my national id address doesn't match the one in my account, however, they are the same unless the lines are reversed. Anyway, I rearranged the lines and sent the national id again. Of course, no response yet.

Now, I'm utterly in need to approve my account, what should I do?


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Amr_Y Hello,

    Any documents submitted are review by our approvals department. You will have to wait until the review all the information that is submitted. Once there is an update you will be notified via email.

    Thank you.

This discussion has been closed.