Transaction Pending status

rimvrimv Member Posts: 3
Hi,

My upcoming transaction is on pending for more than two weeks and I did not receive any email from Payoneer for any reason why is not approved or canceled.
The transaction ID is : 205394585

Thank you in advance!

Comments

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 793 ✭✭✭✭✭✭✭
    edited July 23

    Hi @rimv. The payment was approved and should load on the estimated date :)

  • JohnboyJohnboy Member Posts: 3
    I'm having incoming pending case, I did not receive any mail to provide any documents yet my payment is still on pending ever since


    Transaction id: 209210235
  • JohnboyJohnboy Member Posts: 3
    > @LauraPayoneer said:
    > Hi @rimv. The payment was approved and should load on the estimated date :)

    I'm having incoming pending case, I did not receive any mail to provide any documents yet my payment is still on pending ever since


    Transaction id: 209210235
  • rimvrimv Member Posts: 3
    @LauraPayoneer

    Hi Laura,

    Thank you for your response.
    I noticed that an estimated deposit was added to the transaction.
    "Estimated deposit date (EST)
    30/07/2020 09:29". I was waiting from that day for this date, but I can tell you that the payment did not load to my account.
    Can you have a look on it. I am not very happy with Payoneer services and the way is going I will not use Payoneer services anymore for next payments. Something is wrong, you either cancel or approve the payment. You can't let wait the customer for more than 20 days.
    Have a great day!
  • rimvrimv Member Posts: 3
    @LauraPayoneer

    I contacted Payoneer on Facebook too, and the transaction is completed now.

    All the best!
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