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Transaction Pending status

rimv
rimv Member Posts: 3
Hi,

My upcoming transaction is on pending for more than two weeks and I did not receive any email from Payoneer for any reason why is not approved or canceled.
The transaction ID is : 205394585

Thank you in advance!

Comments

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭
    edited July 2020

    Hi @rimv. The payment was approved and should load on the estimated date :)

  • Johnboy
    Johnboy Member Posts: 3
    I'm having incoming pending case, I did not receive any mail to provide any documents yet my payment is still on pending ever since


    Transaction id: 209210235
  • Johnboy
    Johnboy Member Posts: 3
    > @LauraPayoneer said:
    > Hi @rimv. The payment was approved and should load on the estimated date :)

    I'm having incoming pending case, I did not receive any mail to provide any documents yet my payment is still on pending ever since


    Transaction id: 209210235
  • rimv
    rimv Member Posts: 3
    @LauraPayoneer

    Hi Laura,

    Thank you for your response.
    I noticed that an estimated deposit was added to the transaction.
    "Estimated deposit date (EST)
    30/07/2020 09:29". I was waiting from that day for this date, but I can tell you that the payment did not load to my account.
    Can you have a look on it. I am not very happy with Payoneer services and the way is going I will not use Payoneer services anymore for next payments. Something is wrong, you either cancel or approve the payment. You can't let wait the customer for more than 20 days.
    Have a great day!
  • rimv
    rimv Member Posts: 3
    @LauraPayoneer

    I contacted Payoneer on Facebook too, and the transaction is completed now.

    All the best!
This discussion has been closed.