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Payoneer doesn't answer to my inquiry

guyok24 Member Posts: 1
Am I the only one who's Payoneer doesn't contact back?
I've contacted them 9 days ago about adding a community savings federal bank account and they still haven't reached me back yet. I'm very disappointed with the customer service.
In case there is a Payoneer admin here
My customer ID: 36862156
Reference 200716-014564