Payment Declined without any issue

MONAbd4

My payment was on hold on 29 july for additional information from the payer. My client Submitted all documents as he reply to me, today that payment Declined, also there was one another payment on processing, that also Cancelled, Now i Checked my Global Payment service also Suspended, How this service going, how i can get CC payment from my UK Clients, please help me
Customer ID 38440868

GianmarcoPayoneer

@MONAbd4 Hello,

We do apologize for delay in response time.

Please reach out to our support center directly for more clarification as to why the payment was cancelled and your global payment service disabled:

https://payoneer.custhelp.com/app/Contact_us

Thank you.