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cfe
Member Posts: 1 ✭
Hello.
When contacting live chat it always gets cancelled automatically (found that chat is for special accounts only).
When contacting through https://payoneer.custhelp.com/app/Contact_us -> Send Message. It always sends automated reply from <[email protected]> with incorrect information. "My Requests" shows empty list, but I sent multiple requests in previous days.
I think it could be some bug in support system. Please help
When contacting live chat it always gets cancelled automatically (found that chat is for special accounts only).
When contacting through https://payoneer.custhelp.com/app/Contact_us -> Send Message. It always sends automated reply from <[email protected]> with incorrect information. "My Requests" shows empty list, but I sent multiple requests in previous days.
I think it could be some bug in support system. Please help
0
Comments
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Dear @cfe, the live chat option is subject to eligibility and availability. You need to check the available options on your account. Our support is available via chat or email (https://payoneer.custhelp.com/app/Contact_us) by phone at 1-646-658-3695 or via our social media channels by sending a private message on Facebook or Twitter.
0

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